
UPS (United Parcel Service), the American multinational package delivery and supply chain management company, reported that it is expecting to process an unprecedented 1.9 million returns on January 2, 2020. “National Returns Day” is considered a peak day for returns. This was an increase of 26% from the previous year. It is the seventh year in a row that returns have hit an all-time record high. The success of UPS is down to its offerings of both convenience and transparency in its return process. This process benefits both retailers and consumers. In years past, consumers hurried back to brick and […]
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